Privacy Policy

1. Introduction

Welcome to Campus Mitra Edu ("we," "our," or "us"). We are committed to protecting your personal information and your right to privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our learning platform at campusmitraedu.com.

2. Information We Collect

We collect information that you provide directly to us, including:

• Account information (name, email address, password)
• Profile information (avatar, bio, preferences)
• Course enrollment and progress data
• Payment information (processed securely through Razorpay)
• Communications with us (support requests, feedback)
• Usage data (pages visited, features used, time spent)

3. How We Use Your Information

We use the information we collect to:

• Provide, maintain, and improve our services
• Process your course enrollments and payments
• Send you course updates, certificates, and notifications
• Respond to your comments and questions
• Analyze usage patterns to enhance user experience
• Detect and prevent fraud or abuse
• Comply with legal obligations

4. Information Sharing

We do not sell your personal information. We may share your information with:

• Service Providers: Firebase (authentication), Google Cloud Storage (content delivery), Razorpay (payment processing)
• Course Instructors: Limited information for course delivery and support
• Legal Requirements: When required by law or to protect our rights

5. Data Security

We implement appropriate technical and organizational measures to protect your personal information. However, no method of transmission over the Internet is 100% secure. We use industry-standard encryption, secure servers, and regular security audits.

6. Your Rights

You have the right to:

• Access and update your personal information
• Request deletion of your account and data
• Opt-out of marketing communications
• Export your data in a portable format
• Object to processing of your personal information

7. Cookies and Tracking

We use cookies and similar tracking technologies to track activity on our platform and store certain information. You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent.

8. Children's Privacy

Our services are not intended for children under 13 years of age. We do not knowingly collect personal information from children under 13. If you are a parent or guardian and believe your child has provided us with personal information, please contact us.

9. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last updated" date.

10. Contact Us

If you have any questions about this Privacy Policy, please contact us at: